![]() You may have noticed that, when your Mac first starts up, until your have logged in, your trackpad operates using default settings – for example, you cannot tap to click. Then set the trackpad up again: those settings should stick properly. ![]() ![]() Move that into a folder such as Documents. If you keep having to set it up in the Trackpad pane, and it does not remember those settings, locate its settings file, which should be ~/Library/Preferences/.ist (that’s in the Library folder in your Home folder). Other Bluetooth problems can sometimes be fixed by connecting a subsitute input device, disconnecting the trackpad in the Bluetooth pane, then reconnecting it. If the wireless connection remains very unstable, contact Apple support, as the trackpad has most probably suffered a hardware failure. If it does not, check for possible sources of Bluetooth interference it may be worth restarting your Mac too. When it reconnects, it should have a stable Bluetooth connection again. Leave it for at least ten seconds, then turn it back on. When the Magic Trackpad is well charged, disconnect it from the Mac and turn it off, using the small slider switch at the back. Connect it to your Mac using its USB charging cable, and prepare a substitute input device such as a mouse. If your trackpad connects, then quickly disconnects, and so on, ensure that it is well charged. The latter are most common in El Capitan 10.11.4-10.11.6, and appear to be faults in the operating system or its drivers. If your trackpad stops working altogether, and there is no click, for example, check that it is turned on, well charged, and that your Mac hasn’t crashed (with a kernel panic, in particular) or dropped its Bluetooth connection. If it still won’t pair, check that your Mac is really compatible with the Magic Trackpad 2, and consider contacting Apple support if it is compatible but will not pair, the trackpad is probably dead. If your trackpad won’t pair, disconnect it, turn it off, and leave it for at least ten seconds. Leave it connected so that it charges up fully, and then disconnect the cable. It should then appear in the Bluetooth pane, and pair automatically. If you bought your trackpad separately, the recommended way to pair it is to ensure that it is turned off, connect it to your Mac using the USB charging cable, and turn it on using the small power switch at the back. It will also probably need to be charged, so once you get a chance, connect it using its USB charging cable and charge it up to full. Simply turn it on, sliding the small power switch at the back to green, and it should work. If you bought your trackpad with your Mac, then it should already be paired. Like most Apple peripherals, the Magic Trackpad 2 just works, but sometimes they do go wrong.
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